{"id":13460,"date":"2020-04-13T11:22:38","date_gmt":"2020-04-13T08:22:38","guid":{"rendered":"https:\/\/www.konusarakogren.com\/blog\/?p=13460"},"modified":"2024-03-28T18:49:37","modified_gmt":"2024-03-28T15:49:37","slug":"defacto-ingilizce-mulakat-sorulari-cevaplari","status":"publish","type":"post","link":"https:\/\/www.konusarakogren.com\/blog\/defacto-ingilizce-mulakat-sorulari-cevaplari\/","title":{"rendered":"Defacto \u00c7al\u0131\u015fma \u015eartlar\u0131 ve M\u00fclakat S\u00fcreci"},"content":{"rendered":"<p>T\u00fcrkiye\u2019de ma\u011fazac\u0131l\u0131k ve her b\u00fct\u00e7eye hitap eden sat\u0131\u015f denince, san\u0131yoruz akla ilk gelen firmalardan biri de DeFacto. Bu sebeple de \u015firkete olan talep g\u00fcn ge\u00e7tik\u00e7e art\u0131yor. Uluslararas\u0131 alanda da ba\u015far\u0131s\u0131n\u0131 ispat eden bir firma oldu\u011fu i\u00e7in de i\u015f ba\u015fvurular\u0131nda \u0130ngilizce \u015fart\u0131 aramas\u0131 ka\u00e7\u0131n\u0131lmaz. Biz de DeFacto \u0130ngilizce m\u00fclakat s\u0131ras\u0131nda size sorulmas\u0131 muhtemel sorular\u0131 ve cevaplar\u0131, \u00fcst\u00fcne de bu soru ve cevaplar\u0131n T\u00fcrk\u00e7esini veriyor olaca\u011f\u0131z.<br>\u00d6ncelikle, m\u00fclakatlardan \u00f6nce firma hakk\u0131nda bilgi edinmeniz sizi her daim \u00f6ne ge\u00e7iren bir ad\u0131m olaca\u011f\u0131 i\u00e7in DeFacto hakk\u0131nda k\u0131sa bir ara\u015ft\u0131rma yapt\u0131k.<\/p>\n<h2>DeFacto Hakk\u0131nda Genel Bilgi<\/h2>\n<p>DeFacto ilk ma\u011fazas\u0131n\u0131 2005 y\u0131l\u0131nda T\u00fcrkiye\u2019de a\u00e7t\u0131. \u00c7ok k\u0131sa zamanda elde etti\u011fi ba\u015far\u0131lar ve b\u00fcy\u00fcme sayesinde yurt d\u0131\u015f\u0131na da a\u00e7\u0131lma \u015fans\u0131 yakalad\u0131 ve ilk olarak 2012 y\u0131l\u0131nda Kazakistan\u2019da bir \u015fube a\u00e7t\u0131. Zamanla tekstil \u00f6nc\u00fcs\u00fc haline gelen firma, yurtd\u0131\u015f\u0131 \u015fubelerini artt\u0131rarak daha fazla b\u00fcy\u00fcme ivmesi kazand\u0131 ve Irak, M\u0131s\u0131r, Belarus, Fas, Tunus, Kosova, Arnavutluk, Afganistan, S\u0131rbistan, G\u00fcrcistan, Rusya, Bosna Hersek, Cezayir, Azerbaycan, \u00dcrd\u00fcn, K\u0131rg\u0131zistan, L\u00fcbnan, Filistin, Pakistan, Malezya, Moldova, Umman, Ukrayna, KKTC olmak \u00fczere T\u00fcrkiye ve Kazakistan\u2019\u0131 da i\u00e7ine alan toplamda 30 ma\u011fazaya sahip oldu.&nbsp;Mottolar\u0131 ise, her k\u00fclt\u00fcr ve milletin ya\u015fam ve giyim tarz\u0131na uygun \u00fcr\u00fcnler \u00fcretmek ve satmak oldu.<br>Bug\u00fcn DeFacto\u2019yu rakamlarla inceledi\u011fimiz zaman kar\u015f\u0131m\u0131za 30 \u00fclke, 500\u2019den fazla ma\u011faza, 14.000\u2019den fazla \u00e7al\u0131\u015fan ve %34 b\u00fcy\u00fcme \u00e7\u0131k\u0131yor.<\/p>\n<h2>DeFacto \u00c7al\u0131\u015fma \u015eartlar\u0131 ve Sosyal Haklar<\/h2>\n<p>Bu derece kurumsalla\u015fm\u0131\u015f firmalar\u0131n \u00e7al\u0131\u015fanlar\u0131na de\u011fer vermesi ka\u00e7\u0131n\u0131lmaz oluyor. Global i\u015f d\u00fcnyas\u0131n\u0131n da bu konu hakk\u0131nda olduk\u00e7a fazla a\u015fama kat etmesini de hesaba katarak DeFacto\u2019nun da bu \u015firketlerden biri oldu\u011funu s\u00f6yleyebiliriz.\u00c7al\u0131\u015fanlar\u0131na verdi\u011fi de\u011fer, i\u015fe al\u0131m s\u00fcrecinden itibaren ba\u015fl\u0131yor. Bunun ispat\u0131 da, adaylar\u0131n m\u00fclakat s\u00fcresince, s\u00fcreci online olarak takip edebilecekleri ve i\u015fe al\u0131mla ilgili ak\u0131llar\u0131na tak\u0131lan \u015feyleri sorabilecekleri bir platformu kurmas\u0131 ve bu platforma istinaden 2012 y\u0131l\u0131nda i\u015fe al\u0131m kategorisinde PERY\u00d6N \u00f6d\u00fcl\u00fcn\u00fc almas\u0131.<br>\u00c7al\u0131\u015fma \u015fartlar\u0131na gelince \u00fccretler ve \u00e7al\u0131\u015fma saatleri i\u015f kanunu \u00e7er\u00e7evesinde ve piyasa ko\u015fullar\u0131na e\u015f de\u011fer \u015fekilde d\u00fczenleniyor.<\/p>\n<h2>DeFacto \u0130\u015fe Al\u0131m S\u00fcreci Nas\u0131l Ger\u00e7ekle\u015fiyor?<\/h2>\n<p>Bu konuyla ilgili bilgiyi size en g\u00fcvenilir kaynaktan, DeFacto insan kaynaklar\u0131 m\u00fcd\u00fcr\u00fcn\u00fcn yorumlar\u0131ndan derledik.&nbsp;DeFacto, i\u015fe al\u0131mda olduk\u00e7a \u015feffaf ve aday yanl\u0131s\u0131 bir politika s\u00fcrd\u00fcr\u00fcyor.<br>Hem ma\u011faza personeli hem de y\u00f6netici alan\u0131nda istihdam alan\u0131 yaratan firma, y\u0131lda d\u00f6rt kez y\u00f6netici yeti\u015ftirme program\u0131 da a\u00e7\u0131yor.<br>S\u00fcre\u00e7 online olarak kariyer sitelerinden ya da \u015firketin kendi sitesi \u00fczerinden yapt\u0131\u011f\u0131n\u0131z ba\u015fvurular\u0131n de\u011ferlendirilmesiyle ba\u015fl\u0131yor. G\u00f6r\u00fc\u015fmeye uygun bulunman\u0131z halinde, genel m\u00fcd\u00fcrl\u00fc\u011fe davet ediliyorsunuz ve burada \u00f6nce yaz\u0131l\u0131, sonra da s\u00f6zl\u00fc \u0130ngilizce m\u00fclakata giriyorsunuz.<br>Yaz\u0131m\u0131z\u0131n ilerleyen k\u0131s\u0131mlar\u0131nda \u0130ngilizce m\u00fclakat sorular\u0131na yer veriyor olaca\u011f\u0131z.&nbsp;S\u0131nav ve \u0130ngilizce m\u00fclakatta ba\u015far\u0131l\u0131 olursan\u0131z, \u015firket y\u00f6neticileriyle T\u00fcrk\u00e7e s\u00f6zl\u00fc m\u00fclakata davet ediliyorsunuz ve bu son a\u015famay\u0131 da sorunsuz atlat\u0131rsan\u0131z tebrikler, i\u015fe al\u0131n\u0131yorsunuz!<br>Tabii \u0130ngilizce s\u00f6zl\u00fc m\u00fclakat\u0131n baz\u0131 pozisyonlar i\u00e7in zorunlu olmad\u0131\u011f\u0131n\u0131 s\u00f6ylemekte fayda var. Daha \u00e7ok genel m\u00fcd\u00fcrl\u00fck ya da yo\u011fun turistik \u015fubeler i\u00e7in bir \u00f6n ko\u015ful niteli\u011finde.<\/p>\n<h2>DeFacto \u0130ngilizce M\u00fclakatta Ba\u015far\u0131l\u0131 Olmak \u0130\u00e7in Ne Yapmak Gerekir?<\/h2>\n<p>Birazdan size iletece\u011fimiz sorulardan da anlayabilece\u011finiz gibi, s\u00f6zl\u00fc m\u00fclakatta ba\u015far\u0131l\u0131 olabilmek i\u00e7in, dile belirli bir hakimiyetinizin olmas\u0131 gerekiyor. Bu y\u00fczden de m\u00fclakattan \u00f6nce bir haz\u0131rl\u0131k s\u00fcrecine girmenizi tavsiye ediyoruz. \u00d6zellikle de ak\u0131c\u0131 konu\u015fma, konu\u015fulan\u0131 anlama ya da kelime bilgisi gibi konular sizin i\u00e7in olduk\u00e7a \u00f6nem arz ediyor.&nbsp;Konu\u015fma i\u00e7in \u00f6zel ders ya da g\u00fcvenilir kurumlar\u0131n konu\u015fma kul\u00fcpleri se\u00e7eneklerini de\u011ferlendirebilirsiniz. Unutmay\u0131n, bu sizin i\u00e7in m\u00fclakata haz\u0131rl\u0131\u011f\u0131n yan\u0131nda, t\u00fcm hayat\u0131n\u0131z boyunca yararlanabilece\u011finiz bir yat\u0131r\u0131m olmu\u015f olacak.<\/p>\n<p><\/p>\n<h2>DEFACTO ENGLISH INTERVIEW QUESTIONS AND ANSWERS<\/h2>\n<p>DeFacto is one of the firms which comes to mind first when we say merchandising and sales appeal to every budget in Turkey. For this reason, the demand for the company is increasing day by day. Since it is a company that proves its success in the international area, it is inevitable to look for a proficiency level in English in job applications.&nbsp; So we will be giving questions and answers, and the Turkish of these questions and answers which may be asked to you possibly.<br>We made a short research about DeFacto for you to read because of the reason that the prior knowledge about the firm will take you one step away from the other candidates in the interviews.<\/p>\n<h2>General Information About DeFacto<\/h2>\n<p>DeFacto opened its first store in 2005 in Turkey. Thanks to the successes and growth it achieved in a very short time, it had the chance to open its borders to abroad and the first store abroad was in Kazakhstan in 2012. The company, which has become a textile pioneer in time, has increased its overseas branches and gained more growth momentum and has been Iraq, Egypt, Belarus, Morocco, Tunisia, Kosovo, Albania, Afghanistan, Serbia, Georgia, Russia, Bosnia and Herzegovina, Algeria, Azerbaijan, Jordan, Kyrgyzstan, Lebanon. , Palestine, Pakistan, Malaysia, Moldova, Oman, Ukraine, Turkey, Kazakhstan, including Cyprus, with a total of 30 stores.Their motto was to produce and sell products suitable for the life and clothing style of every culture and nation.<br>When we examine DeFacto in numbers today, we encounter 30 countries, more than 500 stores, more than 14,000 employees and 34% growth.<\/p>\n<h2>DeFacto Working Conditions and Social Rights<\/h2>\n<p>It is inevitable that such highly institutionalized companies value their employees. We can say that DeFacto is one of these companies by taking into account that the global business world has made a lot of progress on this subject.The value it gives to its employees starts from the hiring process. The proof of this is that during the interview, the candidates have a chance to use a platform where they can follow the process online and ask about the things they have in mind about recruitment and received the PERY\u00d6N award in the recruitment category in 2012.<br>When it comes to working conditions, wages and working hours are regulated within the framework of the labour law and equivalent to market conditions.<\/p>\n<h2>How Does the DeFacto Recruitment Process Work?<\/h2>\n<p>We have compiled the information on this subject from the most reliable source, from the comments of the DeFacto human resources manager.DeFacto maintains a very transparent and pro-candidate policy in recruitment.<br>The company, which creates employment areas for both store personnel and managers, also opens a manager training program four times a year.<br>The process begins with the evaluation of applications made online through career sites or the company&#8217;s own site. If you are eligible for the meeting, you are invited to the General Directorate and you enter an exam in written and then an oral interview in English.<br>We will be covering the English interview questions later in our post.If you succeed in the exam and the English interview, you are invited to the Turkish verbal interview with the company executives, and if you pass this last stage without any problems, congratulations and you are hired!<br>Of course, it is useful to say that the English oral interview is not compulsory for some positions. It is a prerequisite for headquarters or busy tourist branches.<\/p>\n<h2>What Should Be Done to Succeed in DeFacto English Interview?<\/h2>\n<p>As you can understand from the questions we will forward to you shortly, in order to be successful in the oral interview, you need to have a certain command of the language. Therefore, we recommend that you enter a preparatory process before the interview. In particular, topics such as fluent speech, listening comprehension or vocabulary are very important for you.You can have private lessons for speech or speech clubs of trusted institutions. Remember, this will be an investment that you can benefit all your life, besides preparing for the interview.<\/p>\n<h2>Interview Questions and Answers in English of DeFacto<\/h2>\n<p>1. Why are you applying to work here?<br>For my entire life I&#8217;ve been a major costumer of clothing. I love shopping and I can understand the difference in quality of the product. That is why I can give advice to loved ones about dress. I&#8217;d love to work at DeFacto to have the option to assist clients with discovering clothings\u2014regardless of whether it&#8217;s a particular title they can&#8217;t discover by themselves or decide whether the dress they had tried is good for them or not.<\/p>\n<p><\/p>\n<p>2. What do you see as your greatest strength?<br>Having solid relational abilities implies that I can function admirably with other colleagues, and that I am additionally truly happy with collaborating with clients. I will in general consider myself a genuine social butterfly, and I truly appreciate associating with clients and helping them discover the things they&#8217;re searching for.<br>3. Tell me about yourself?<br>This question is asked almost in each DeFacto interview. Each company have their own values and specific characteristics that they expect from their employees. With this question, they actually want you to match with these expectations. For DeFacto these specification of characteristics are;&nbsp;\u2022 Motivated<br>\u2022 Enthusiastic<br>\u2022 Customer-focused<br>\u2022 Attentive<br>\u2022 Flexible<br>So, definitely use these ones in your answer!<br>Sample Response<br>\u201cWhen I decided to apply this position of DeFacto, I had read the job description and the mission of the company. I just wanted to be sure that I would be in the correct place and correct position. I saw that all of the requirements were suitable for me. I have many experiences on retailing, especially in clothing sector. I am a self-motivated person and I love communicating with people. I like smiling and I believe I am a team player.&nbsp;&nbsp;4. Where do you see yourself in five years\u2019 time?Remember that this is a question that is possible in each interview. However, in DeFacto, interviewers want to be sure about your commitment. Because there is a high turnover rate in retailing area and they do not want you to leave in a short time for the sake of their effort, time and money they used to train you.&nbsp;While talking about your commitment, also mention your enthusiasm to the company and its positive effects on your career.<br>Sample Response<br>\u201c I want to work in retailing industry long-term and I believe retailing is the job that I can be happy. Also, I made a research about the company before I apply and I so many positive things about DeFacto and read that the company is enthusiastic to adapt itself to the future. So I would like to be a member of this team and whenever management decides that I had potential, I would also like to go on my career in higher positions in your company. \u201c<\/p>\n<p>5. There is a customer who wants to return products that are obviously used. What do you do or say?<br>Remember that customer satisfaction always comes first. Nevertheless, you should learn by examining the policy that shows the conditions under which this situation can be violated. Please adhere to this rule if your company says there is no refund of the products that you had used or wore.&nbsp;Therefore, when answering this question, especially mention that you are always kind and respectful when communicating with customers. However, remember that expressing in a very polite language as the company condition does not accept returns is another important point.<\/p>\n<p><\/p>\n<p>Example Response:<br>When I was communicating with the customer, I would always be polite and respectful regardless of the subject. I would also act in accordance with the return policies of what we learned in our trainings. I guess, refund might not be possible in this kind of situations; based on my thesis, I would politely decline the return and explain the reason. I can understand that you have your own policies and that the customer terms are entitled, but if a customer has opened and used a product illegally, I think he has not the right for refund.<br>6. Which one do you think is more important? excellent service or excellent product quality?<br>If you encounter this question in the DeFacto interview, you should be careful because this is actually a trap question. Because DeFacto or any retail industry places equal emphasis on both excellent service and excellent product quality.Therefore, explain why both are important in your answer.<br>Example Response:Honestly, I think both are extremely important and I cannot choose one. If you have products or services of a quality below standard, you will be receiving a complaint. People prefer online shopping these days, and if they are not satisfied with your service or products, they can write negative comments online. For this reason, I think that both product quality and service quality should be in harmony and perfect in the sector.<br>7. A customer\u2019s order comes 17.11 TL. If the customer gives you 10 TL and two 5 TL, how much change would you give him?<br>Depending on the position you are applying, you may encounter such simple calculation questions. For DeFacto, It is a good idea to be prepared for this question, as it is a company that can use its all staff as cashier.<br>Answer: 2.89 TL.&nbsp;However, you can say that you can give 2.90 TL by considering that you cannot give 1 kr. exchance in Turkish money.<\/p>\n<h2>DeFacto \u0130ngilizce M\u00fclakat Sorular\u0131 ve Cevaplar\u0131<\/h2>\n<p>1. Burada neden \u00e7al\u0131\u015fmak istiyorsunuz?<br>Hayat\u0131m boyunca giyim sekt\u00f6r\u00fcn\u00fcn s\u0131k\u0131 bir m\u00fc\u015fterisi oldum. Al\u0131\u015fveri\u015fi severim ve \u00fcr\u00fcnler aras\u0131ndaki kalite fark\u0131n\u0131 da anlayabilirim. Belki de bu y\u00fczden sevdiklerin k\u0131yafet konusunda karars\u0131z kald\u0131klar\u0131nda benden tavsiye al\u0131rlar. DeFacto ma\u011fazas\u0131nda da m\u00fc\u015fterilere k\u0131yafet se\u00e7eneklerinde yard\u0131mc\u0131 olabilmek i\u00e7in ve giyim d\u00fcnyas\u0131n\u0131 ke\u015ffedebilmeleri i\u00e7in yard\u0131mc\u0131 olabilmek ad\u0131na \u00e7al\u0131\u015fmak isterim.<\/p>\n<p>2. Size g\u00f6re en g\u00fc\u00e7l\u00fc y\u00f6n\u00fcn\u00fcz nedir?<br>Kuvvetli ileti\u015fim becerilerim vard\u0131r ki bu da \u00e7al\u0131\u015fma arkada\u015flar\u0131mla iyi ge\u00e7inerek \u00e7al\u0131\u015fabilece\u011fimi g\u00f6sterir. Bunun d\u0131\u015f\u0131nda m\u00fc\u015fterilerle etkile\u015fimdeyken de olduk\u00e7a rahat\u0131md\u0131r. Kendimi tam olarak insan canl\u0131s\u0131 biri olarak ifade edebilirim ve m\u00fc\u015fterilerle ileti\u015fim olmaktan ve onlara arad\u0131klar\u0131 \u015feyi bulmalar\u0131nda yard\u0131mc\u0131 olmaktan keyif al\u0131r\u0131m.<\/p>\n<p>3. Bize kendinizden bahseder misiniz?<br>Bu soru neredeyse her DeFacto m\u00fclakat\u0131nda sorulur. Her \u015firketin kendi de\u011ferlerinden ve \u00e7al\u0131\u015fanlar\u0131ndan bekledikleri belirli \u00f6zellikleri vard\u0131r. Bu soru ile, asl\u0131nda bu beklentilerle e\u015fle\u015fmenizi istiyorlar. DeFacto i\u00e7in bu karakteristik \u00f6zellikler;\u2022 Motive<br>\u2022 Hevesli<br>\u2022 M\u00fc\u015fteri odakl\u0131<br>\u2022 \u00d6zenli<br>\u2022 Esnek<br>Yani, kesinlikle cevaplar\u0131n\u0131zda bunlar\u0131 kullan\u0131n!<br>\u00d6rnek Yan\u0131t<br>\u201cDeFacto&#8217;nun bu pozisyonuna ba\u015fvurmaya karar verdi\u011fimde, \u015firketin g\u00f6rev tan\u0131m\u0131n\u0131 ve misyonunu okumu\u015ftum. Sadece do\u011fru yerde ve do\u011fru pozisyonda olaca\u011f\u0131mdan emin olmak istedim. T\u00fcm gereksinimlerin benim i\u00e7in uygun oldu\u011funu g\u00f6rd\u00fcm. Ma\u011fazac\u0131l\u0131kta ve \u00f6zellikle giyim sekt\u00f6r\u00fcnde bir\u00e7ok deneyimim var. Kendini motive eden biriyim ve insanlarla ileti\u015fim kurmay\u0131 seviyorum. G\u00fcl\u00fcmsemeyi seviyorum ve tak\u0131m oyuncusu oldu\u011fuma inan\u0131yorum.<\/p>\n<p>4. Kendinizi be\u015f y\u0131l i\u00e7inde nerede g\u00f6r\u00fcyorsunuz?<br>Bunun her g\u00f6r\u00fc\u015fmede gelme olas\u0131l\u0131\u011f\u0131 y\u00fcksek olan bir soru oldu\u011funu unutmay\u0131n. Ancak DeFacto&#8217;da g\u00f6r\u00fc\u015fmeciler ba\u011fl\u0131l\u0131\u011f\u0131n\u0131zdan emin olmak isterler. Perakendecilik alan\u0131nda maliyetler y\u00fcksek oldu\u011fundan ve sizi e\u011fitmek i\u00e7in harcad\u0131klar\u0131 \u00e7aba, zaman ve para da etkili oldu\u011fu i\u00e7in kimse k\u0131sa s\u00fcrede ayr\u0131lman\u0131z\u0131 istemez.Ba\u011fl\u0131l\u0131\u011f\u0131n\u0131zdan bahsederken, \u015firkete olan hevesinizden ve kariyeriniz \u00fczerindeki olumlu etkilerinden de bahsedin.<br>\u00d6rnek Yan\u0131t<br>\u201cMa\u011fazac\u0131l\u0131k sekt\u00f6r\u00fcnde uzun vadede \u00e7al\u0131\u015fmak istiyorum ve ma\u011fazac\u0131l\u0131\u011f\u0131n mutlu olabilece\u011fim bir i\u015f oldu\u011funa inan\u0131yorum. Ayr\u0131ca, ba\u015fvurmadan \u00f6nce \u015firket hakk\u0131nda bir ara\u015ft\u0131rma yapt\u0131m ve DeFacto hakk\u0131nda \u00e7ok olumlu \u015feyler okudum ve \u015firketin gelece\u011fe uyum sa\u011flamaya hevesli oldu\u011funu okudum. Bu nedenle bu ekibin bir \u00fcyesi olmak istiyorum ve e\u011fer y\u00f6netim potansiyelim oldu\u011funa karar verirse, kariyerimi \u015firketinizde daha \u00fcst konumlarda s\u00fcrd\u00fcrmek istiyorum. \u201c<\/p>\n<p>5. Kullan\u0131ld\u0131\u011f\u0131 bariz belli olan \u00fcr\u00fcnleri iade etmek isteyen bir m\u00fc\u015fteri var. Ne yapars\u0131n\u0131z ya da ne s\u00f6ylersiniz?&nbsp;Unutmay\u0131n ki her zaman m\u00fc\u015fteri memnuniyeti \u00f6nde gelir. Yine de bu durumun hangi \u015fartlarda ihlal edilebilece\u011fini \u015firketin politikas\u0131n\u0131 inceleyerek \u00f6\u011frenmelisiniz. E\u011fer \u015firket politikas\u0131 giyilmi\u015f ya da kullan\u0131lm\u0131\u015f \u00fcr\u00fcnlerin iadesi yoktur diyorsa, bu kurala ba\u011fl\u0131 kalmal\u0131s\u0131n\u0131z.&nbsp;Bunun d\u0131\u015f\u0131nda bu soruya cevap verirken \u00f6zellikle m\u00fc\u015fteriler ile ileti\u015fim kurarken daime nazik ve sayg\u0131l\u0131 olmak gerekti\u011finden, yine de \u015firket politikas\u0131 iadeyi Kabul etmedi\u011fi i\u00e7in iadeyi alamayaca\u011f\u0131n\u0131z\u0131 son derece kibar bir dille ifade edece\u011finizden bahsedin.<br>\u00d6rnek Yan\u0131t:<br>M\u00fc\u015fteri ile ileti\u015fim kurarken konu ne olursa olsun her zaman kibar ve sayg\u0131l\u0131 davran\u0131rd\u0131m. Ayr\u0131ca e\u011fitimlerde \u00f6\u011frendi\u011fim \u015firketin iade politikalar\u0131na uygun davran\u0131rd\u0131m. Tahminimce, bu tip durumlarda m\u00fc\u015fterinin iadesi kabul edilmiyordur, bu tezime dayanarak kibarca iadeyi reddedip sebebini a\u00e7\u0131klard\u0131m. \u015eirketin kendi politikalar\u0131 oldu\u011funu ve m\u00fc\u015fterinin de haklar\u0131 oldu\u011funu anlayabiliyorum ama yasal olarak bir m\u00fc\u015fteri bir \u00fcr\u00fcn\u00fc a\u00e7\u0131p kulland\u0131ysa, iade hakk\u0131 olmad\u0131\u011f\u0131n\u0131 d\u00fc\u015f\u00fcn\u00fcyorum.<\/p>\n<p>6. Sizce hangisi daha \u00f6nemli; m\u00fckemmel hizmet mi yoksa m\u00fckemmel \u00fcr\u00fcn kalitesi mi?<br>DeFacto m\u00fclakat\u0131nda bu soruyla kar\u015f\u0131la\u015fman\u0131z durumunda, dikkatli olman\u0131zda fayda var \u00e7\u00fcnk\u00fc bu asl\u0131nda bir tuzak soru. \u00c7\u00fcnk\u00fc DeFacto ya da herhangi bir perakende sekt\u00f6r\u00fc hem m\u00fckemmel hizmete hem de m\u00fckemmel \u00fcr\u00fcn kalitesine e\u015fit derecede \u00f6nem verir.&nbsp;Dolay\u0131s\u0131yla cevab\u0131n\u0131zda her ikisinin de \u00f6nemli oldu\u011funu sebepleriyle a\u00e7\u0131klay\u0131n.<br>\u00d6rnek Yan\u0131t:&nbsp;D\u00fcr\u00fcst olmak gerekirse ben her ikisinin de son derece \u00f6nemli oldu\u011funu d\u00fc\u015f\u00fcn\u00fcyorum ve birini tercih edemem. E\u011fer standard\u0131n alt\u0131ndaki bir kalitede \u00fcr\u00fcnleriniz ya da hizmetiniz varsa, \u015fikayet al\u0131yor olacaks\u0131n\u0131z. \u0130nsanlar bug\u00fcnlerde online al\u0131\u015fveri\u015fi tercih edilyorlar ve sizin hizmetinizden ya da \u00fcr\u00fcnlerinizden memnun kalmazlarsa, internetten olumsuz yorumlar yazabiliyorlar. Bu sebeple de ben sekt\u00f6rde hem \u00fcr\u00fcn kalitesinin hem de hizmet kalitesinin uyum i\u00e7inde ve m\u00fckemmel \u015fekilde olmas\u0131 gerekti\u011fini d\u00fc\u015f\u00fcn\u00fcyorum.<\/p>\n<p>7. Bir m\u00fc\u015fterinin al\u0131\u015fveri\u015fi 17.11 TL tuttu. E\u011fer m\u00fc\u015fteri size bir adet 10 TL ve iki adet 5 TL verirse, para \u00fcst\u00fc ne kadar verirsiniz?<br>Ba\u015fvurdu\u011funuz pozisyona g\u00f6re bu gibi basit hesaplama sorular\u0131yla kar\u015f\u0131la\u015fabilirsiniz. DeFacto ma\u011faza I\u00e7inde t\u00fcm personele kasa g\u00f6revi verebilen bir firma oldu\u011fu i\u00e7in bu soruya haz\u0131rl\u0131kl\u0131 olman\u0131zda fayda var.<br>Cevap: 2,89 TL. Fakat cevap verirken TL baz\u0131nda d\u00fc\u015f\u00fcn\u00fcp 1 kuru\u015f para \u00fcst\u00fc veremeyece\u011finizi de a\u00e7\u0131klayarak, 2.90 TL verebilece\u011finizi s\u00f6yleyebilirsiniz.<\/p>\n<h2>Konu\u015farak \u00d6\u011fren ile Defacto \u0130ngilizce \u0130\u015f M\u00fclakat\u0131na Haz\u0131rlan\u0131n!<\/h2>\n<p>\u0130ngilizce i\u015f m\u00fclakat\u0131na uzman e\u011fitmenlerle haz\u0131rlanmak ister misiniz? Binlerce \u00f6\u011frencimiz gibi siz de Konu\u015farak \u00d6\u011fren ile \u0130ngilizce i\u015f m\u00fclakat\u0131nda ba\u015far\u0131n\u0131z\u0131 garanti alt\u0131na alabilirsiniz.<\/p>\n<ol>\n<li><strong>E\u011fitim Program\u0131:<\/strong>&nbsp;\u0130\u015f m\u00fclakat\u0131na \u00f6zel olarak haz\u0131rlanm\u0131\u015f ders program\u0131 sizi bekliyor. Seviyenize uygun olarak bu e\u011fitim program\u0131yla g\u00fcnl\u00fck derslerinize kat\u0131l\u0131rs\u0131n\u0131z. M\u00fclakat i\u00e7erisinde ihtiya\u00e7 duyaca\u011f\u0131n\u0131z profesyonel kelime, c\u00fcmle kal\u0131plar\u0131 ve dil bilgisi kurallar\u0131n\u0131 \u00f6\u011frenirsiniz.<\/li>\n<li><strong>Size \u00d6zel Uzman E\u011fitmen:<\/strong>&nbsp;E\u011fitmen aramakla zaman kaybetmeyin. Amerika ofisimizde kadrolu olarak bulunan i\u015f m\u00fclakat\u0131 alan\u0131nda uzman, seviyenize ve ilgi alanlar\u0131n\u0131za \u00f6zel e\u011fitmenlerle \u00e7al\u0131\u015f\u0131n. Konu\u015farak \u00d6\u011fren\u2019de e\u011fitmeniniz belirlenir ve sabit e\u011fitmenle derslere kat\u0131l\u0131rs\u0131n\u0131z. Ders saatiniz geldi\u011finde e\u011fitmeniniz sizi arar.<\/li>\n<li><strong>Her An Yan\u0131n\u0131zday\u0131z:&nbsp;<\/strong>T\u00fcrkiye ofisimizde ment\u00f6rlerimiz ile her an yan\u0131n\u0131zday\u0131z. E\u011fitimlere ba\u015flad\u0131\u011f\u0131n\u0131zda size \u00f6zel bir ment\u00f6r atan\u0131r. Ment\u00f6r\u00fcn\u00fcz sizinle d\u00fczenli olarak ileti\u015fim halindedir.<br>D\u00fczenli olarak geli\u015fim raporlar\u0131n\u0131z\u0131 sizinle payla\u015f\u0131r. Derslerinizi hat\u0131rlat\u0131r ve motivasyonunuz d\u00fc\u015ft\u00fc\u011f\u00fc anda size destek olur.<\/li>\n<\/ol>\n<p>A\u015fa\u011f\u0131daki linke t\u0131klayarak \u00fccretsiz kay\u0131t olabilir, e\u011fitim dan\u0131\u015fmanlar\u0131m\u0131zdan m\u00fclakatlara haz\u0131rl\u0131k paketi hakk\u0131nda detayl\u0131 bilgi alabilirsiniz.<\/p>\n<p>M\u00fclakat Program\u0131 Linki:&nbsp;<a href=\"https:\/\/www.konusarakogren.com\/mulakat-programi\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.konusarakogren.com\/mulakat-<\/a><\/p>\n<p><iframe loading=\"lazy\" title=\"Konu\u015farak \u00d6\u011fren \u00d6\u011frenci Yorumlar\u0131 (Serhat SERHATLI)\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/b3GbguqmciE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/books.clickivo.com\/ai_practice\/interview\/\" width=\"100%\" height=\"560px\"><\/iframe>\n","protected":false},"excerpt":{"rendered":"<p>T\u00fcrkiye\u2019de ma\u011fazac\u0131l\u0131k ve her b\u00fct\u00e7eye hitap eden sat\u0131\u015f denince, san\u0131yoruz akla ilk gelen firmalardan biri de DeFacto. Bu sebeple de \u015firkete olan talep g\u00fcn ge\u00e7tik\u00e7e art\u0131yor. Uluslararas\u0131 alanda da ba\u015far\u0131s\u0131n\u0131<\/p>\n","protected":false},"author":1,"featured_media":13464,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2337],"tags":[],"class_list":["post-13460","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ingilizce-mulakat"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.konusarakogren.com\/blog\/wp-json\/wp\/v2\/posts\/13460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.konusarakogren.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.konusarakogren.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.konusarakogren.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.konusarakogren.com\/blog\/wp-json\/wp\/v2\/comments?post=13460"}],"version-history":[{"count":2,"href":"https:\/\/www.konusarakogren.com\/blog\/wp-json\/wp\/v2\/posts\/13460\/revisions"}],"predecessor-version":[{"id":34926,"href":"https:\/\/www.konusarakogren.com\/blog\/wp-json\/wp\/v2\/posts\/13460\/revisions\/34926"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.konusarakogren.com\/blog\/wp-json\/wp\/v2\/media\/13464"}],"wp:attachment":[{"href":"https:\/\/www.konusarakogren.com\/blog\/wp-json\/wp\/v2\/media?parent=13460"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.konusarakogren.com\/blog\/wp-json\/wp\/v2\/categories?post=13460"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.konusarakogren.com\/blog\/wp-json\/wp\/v2\/tags?post=13460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}