Kabin memuru olmak i\u00e7in \u00f6n\u00fcn\u00fczde uzun ve zorlu bir yol var desek, ve hatta m\u00fclakat s\u00fcreci i\u00e7in \u201cthe process is dark and full of terrors\u201d desek, \u00e7ok da yan\u0131lm\u0131\u015f olmay\u0131z diye d\u00fc\u015f\u00fcn\u00fcyoruz. Fakat neyse ki, sizi ak gezenlerin gazab\u0131ndan korur gibi, m\u00fclakat\u00e7\u0131lar\u0131n s\u0131k\u0131 sorular\u0131ndan korumak i\u00e7in buraday\u0131z!<\/p>\n
Kabin memuru i\u015fe al\u0131mlar\u0131nda kar\u015f\u0131n\u0131za \u00e7\u0131kacak \u0130ngilizce m\u00fclakat sorular\u0131 ile cevaplar\u0131n\u0131 ve bunlar\u0131n T\u00fcrk\u00e7elerini sizin i\u00e7in derledik.<\/p>\n
(Cabin crew interview questions and answers)<\/p>\n
It is important for you to stay professional during your interview. With this question, of course their main aim is not to learn about your hobbies or personal free time activities. They want to learn about your career and detailed work history. So do not add information that you do not want your interviewer and maybe your future employer to know. Keep your answer short. Remember that you are applying for a job as cabin crew, so tell them about relevant work history; cabin crew or other customer services.<\/p>\n
Sample Answer:<\/p>\n
\u02bbI have been working for the past 3 years for Company X. I started out as part-time junior sales associate and have been promoted to senior sales associate and most recent to store assistant manager. Meanwhile I graduated from Y University with a major in Economics.\u02bc<\/p>\n
Try not to go to your meeting without doing some exploration about the organization you might want to work for. Peruse their site and read the \u2018about us\u2019 or \u2018history\u2019 segments. The \ufb01rst part of the appraisal day comprises of a progression of enlightening recordings about the aircraft, how it was made, plans of extension, \ufb01nancial results, life in their city, profession possibilities and other significant data. Take a few notes and survey them before your \ufb01nal meet. Try not to investigate an obscure area. On the off chance that the questioner raises a specific subject that you don\u2019t think a lot about, be straightforward and let them know so.<\/p>\n
Sample Answer:<\/p>\n
\u02bbI realize that your organization has been one of the quickest developing carriers on the planet, with various honours won (give a few models here) and transparency towards social decent variety. I would be respected to be a piece of such a yearning team.\u2019<\/p>\n
This is one of the questions that you can never escape. Because working as a cabin crew is always about being a team player. However, also this is not an easy question to answer. Just remember and do not tell something like \u201cIt depends on the situation.\u201d<\/p>\n
Sample Answer:<\/p>\n
\u02bbIn my opinion, working with a group is the best, but I also like to do the jobs which are my personal responsibility.\u2019<\/p>\n
Of course, here, they do not want to hear some jokes or pranks among your co-workers. Try to focus on a successful project that you had fun to complete. Keep your answer brief and look as much as professional.<\/p>\n
Sample Answer:<\/p>\n
\u02bbAt the end of the every year, we have a \u02bbsales individual of the year\u02bc rivalry. A year ago, the business partners partitioned into 2 groups and we had our own opposition to see who sells the most. We had some good times making day by day graphs and presenting them for everybody on observe. We sold so much that month, we turned into the smash hit store and all of us praised by our manager.\u02bc<\/p>\n
This is actually a question to measure your communication skills and persuasion. It also measures your strong problem-solving and decision-making skills. During the interview, the interviewer will want to know when you affected someone, the conditions of the situation, what exactly you did to influence that person, and the results of the event.<\/p>\n
Sample Answer:<\/p>\n
The company I worked for was a store selling beauty and health products and we were working with a supplier. According to my manager, instead of evaluating alternatives, it was the easiest method to renew the seller’s contract. When I spoke to him, he again objected to alternatives. But then I asked him to give me some time to find the best and least costly supplier, and as a result of my reviews I forwarded five vendors to him. After deciding at a supplier with my manager, we achieved 20,000 unit cost savings per year and a more qualified supplier for the department.<\/p>\n
You should give confidence that you can work with maximum flexibility by noting that any issues such as flight schedule change, difficulty in hotel reservations, current workload will not affect you while you work.<\/p>\n
If you have experienced unexpected job changes in your previous workplaces, it will be useful to give examples of them.<\/p>\n
Here, your interviewer wants to learn how to solve a difficult situation in your past work experience. You may have a very unhappy passenger who needs to be calmed down during a flight of 38,000 feet in the air, so you need to show that you have the ability to manage such situations. You need to prove to the interviewer that you have the problem-solving skills necessary to alleviate the concerns of the passengers. What needs to be done for this;<\/p>\n
Sample Answer:<\/p>\n
\u201cIn my last job, a customer was extremely angry and shouted at our staff. I knew he was disappointed, so I didn’t take it personally and made him know that we understood his anxiety so that he felt safe. I listened carefully and apologize for the problem he was experiencing. He submitted his complaint about a product he wanted to return but did not have an invoice. I explained to him that I could not refund cash without a receipt, but I could allow him to have the same amount of store credit. The event became a profitable situation for everyone, and the customer left the store happier than he entered. “<\/p>\n
Such an answer indicates that you have the skills to assess and correct a negative situation.<\/p>\n
\u00a0<\/em>M\u00fclakat\u0131n\u0131z boyunca profesyonel kalman\u0131z son derece \u00f6nemli. Bu soruyla, elbette sizin hobilerinizi ya da bo\u015f zamanlarda yapt\u0131\u011f\u0131n\u0131z aktiviteleri \u00f6\u011frenmek istemiyorlar. Kariyerinizden ve detayl\u0131 i\u015f ge\u00e7mi\u015finizden bahsetmeniz bekleniyor. Bu y\u00fczden de, m\u00fclakat yapan ki\u015finin ve hatta belki de gelecekteki i\u015f vereninizin bilmesini istemeyece\u011finiz \u015feylerden bahsetmeyin. Cevab\u0131n\u0131z\u0131 k\u0131sa tutun. Unutmay\u0131n ki, kabin memuru olarak ba\u015fvuru yap\u0131yorsunuz ve i\u015f ge\u00e7mi\u015finizden bahsederken de alakal\u0131 i\u015flerden bahsetmelisiniz.<\/em><\/p>\n \u00a0<\/em>\u00d6rnek Cevap:<\/em><\/p>\n \u00a0<\/em>Ge\u00e7ti\u011fimiz 3 y\u0131l boyunca X \u015firketinde \u00e7al\u0131\u015ft\u0131m. \u0130lk olarak part time junior sat\u0131\u015f dan\u0131\u015fman\u0131 olarak g\u00f6rev ald\u0131m, sonras\u0131nda ise senior sat\u0131\u015f dan\u0131\u015fmanl\u0131\u011f\u0131na ve ma\u011faza m\u00fcd\u00fcr yard\u0131mc\u0131l\u0131\u011f\u0131na y\u00fckseldim. Bu s\u00fcre zarf\u0131nda da okudu\u011fum \u0130ktisat b\u00f6l\u00fcm\u00fcnden derece ile mezun oldum.<\/em><\/p>\n \u00a0<\/em>\u00c7al\u0131\u015fmak isteyebilece\u011finiz kurulu\u015f hakk\u0131nda biraz ara\u015ft\u0131rma yapmadan toplant\u0131n\u0131za gitmemeye \u00e7al\u0131\u015f\u0131n. Sitelerini inceleyin ve \u201chakk\u0131m\u0131zda\u201d veya \u201c\u015firket tarihi\u201d b\u00f6l\u00fcmlerini okuyun. M\u00fclakat g\u00fcn\u00fcn\u00fcn ilk k\u0131sm\u0131 havayolu \u015firketi, nas\u0131l kuruldu\u011fu, b\u00fcy\u00fcme planlar\u0131, finansal etkileri, kariyer olanaklar\u0131 ve di\u011fer ilgili bilgiler hakk\u0131nda bir dizi bilgilendirici videodan olu\u015fmaktad\u0131r. M\u00fclakattan \u00f6nce notlar al\u0131n ve bunlar\u0131 g\u00f6zden ge\u00e7irin. Bilinmeyen sularda y\u00fczmeye \u00e7al\u0131\u015fmay\u0131n. E\u011fer g\u00f6r\u00fc\u015fmeci \u00f6n\u00fcn\u00fcze fazla bilmedi\u011finiz belli bir konu getirirse, d\u00fcr\u00fcst olun ve s\u00f6yleyin.<\/em><\/p>\n \u00a0<\/em>\u00d6rnek Cevap: <\/em><\/p>\n \u00a0<\/em>\u015eirketinizin d\u00fcnyan\u0131n en h\u0131zl\u0131 b\u00fcy\u00fcyen havayollar\u0131ndan biri oldu\u011funu biliyorum, say\u0131s\u0131z \u00f6d\u00fcl (burada baz\u0131 \u00f6rnekler verin) ve k\u00fclt\u00fcrel \u00e7e\u015fitlili\u011fe a\u00e7\u0131kl\u0131\u011f\u0131yla. B\u00f6yle azimli bir ekibin par\u00e7as\u0131 olmaktan onur duyar\u0131m.<\/em><\/p>\n Bu asla ka\u00e7amayaca\u011f\u0131n\u0131z sorulardan biridir. \u00c7\u00fcnk\u00fc bir kabin memuru olarak \u00e7al\u0131\u015fmak her zaman bir tak\u0131m oyuncusu olmay\u0131 gerektirir. Ancak, bu da cevaplamas\u0131 kolay bir soru de\u011fildir. Sak\u0131n ola; \u201cDuruma g\u00f6re de\u011fi\u015fir\u201d gibi bir \u015fey s\u00f6ylemeyin.<\/em><\/p>\n \u00a0<\/em>\u00d6rnek Cevap: <\/em><\/p>\n \u00a0<\/em>\u201cBence ekiple \u00e7al\u0131\u015fmak her zaman en iyisi; ama ayn\u0131 zamanda ki\u015fisel sorumlulu\u011fum olan i\u015fleri de yapmaktan keyif al\u0131r\u0131m.\u201d<\/em><\/p>\n \u00a0<\/em>Elbette kimse sizin i\u015f arkada\u015flar\u0131n\u0131zla aran\u0131zda ge\u00e7en \u015fakalar\u0131 ya da esprileri merak etmiyor. Tamamlamas\u0131 size keyif veren ba\u015far\u0131l\u0131 bir projeden bahsedebilirsiniz. Cevab\u0131n\u0131z\u0131 k\u0131sa tutun ve m\u00fcmk\u00fcn oldu\u011funca profesyonel g\u00f6r\u00fcn\u00fcn.<\/em><\/p>\n \u00a0<\/em>\u00d6rnek Cevap: <\/em><\/p>\n \u00a0<\/em>Her y\u0131l\u0131n sonunda, \u201cy\u0131l\u0131n sat\u0131\u015f\u00e7\u0131s\u0131\u201d se\u00e7ilirdi. Ge\u00e7en y\u0131l, iki \u00e7al\u0131\u015fma grubuna ayr\u0131ld\u0131k ve kimin en \u00e7ok sat\u0131\u015f yapaca\u011f\u0131na dair bir rekabet ortam\u0131 olu\u015fturduk. G\u00fcn g\u00fcn grafikleri herkesin g\u00f6rebilmesi i\u00e7in payla\u015f\u0131yorduk. Bir ay \u00e7ok fazla sat\u0131\u015f yapm\u0131\u015ft\u0131k ve t\u00fcm ma\u011faza inan\u0131lmaz e\u011flenmi\u015fti.<\/em><\/p>\n \u00a0<\/em>\u0130leti\u015fim becerilerinizi ve ikna kabiliyetinizi \u00f6l\u00e7meye yarayan bir soru bu asl\u0131nda. Ayn\u0131 zamanda, kuvvetli problem \u00e7\u00f6zme ve karar verme becerinizi de \u00f6l\u00e7mekte. M\u00fclakat s\u0131ras\u0131nda m\u00fclakat\u0131 yapan ki\u015fi, sizden birini ne zaman etkiledi\u011finizi, durumun ko\u015fullar\u0131n\u0131, o ki\u015fiyi etkilemek i\u00e7in tam olarak ne yapt\u0131\u011f\u0131n\u0131z\u0131 ve olay\u0131n sonu\u00e7lar\u0131n\u0131 \u00f6\u011frenmek isteyecektir. <\/em><\/p>\n \u00a0<\/em>\u00d6rnek Cevap: <\/em><\/p>\n \u00a0<\/em>Daha \u00f6nce \u00e7al\u0131\u015ft\u0131\u011f\u0131m \u015firket g\u00fczellik ve sa\u011fl\u0131k \u00fcr\u00fcnleri satan bir ma\u011fazayd\u0131 ve bir tedarik\u00e7i ile \u00e7al\u0131\u015f\u0131yorduk. Y\u00f6neticime g\u00f6re, alternatifleri de\u011ferlendirmek yerine, sat\u0131c\u0131n\u0131n s\u00f6zle\u015fmesini yenilemek en kolay y\u00f6ntemdi. Ben kendisiyle konu\u015ftu\u011fumda, ba\u015fta alternatiflere yine itiraz etti. Fakat daha sonra kendisinden, en iyi ve en az maliyetli tedarik\u00e7iyi bulmak i\u00e7in bana biraz s\u00fcre vermesini rica ettim ve de\u011ferlendirmelerim sonucunda be\u015f sat\u0131c\u0131y\u0131 kendisine ilettim. Y\u00f6neticimle bir tedarik\u00e7ide karar k\u0131ld\u0131ktan sonra, departman i\u00e7in y\u0131lda 20.000 birim maliyet tasarrufu ve daha kalifiye bir tedarik\u00e7i elde etmi\u015f olduk. <\/em><\/p>\n \u00a0<\/em>Bu soruyla i\u015fvereniniz, sizin u\u00e7u\u015f programlar\u0131ndaki de\u011fi\u015fikliklere adapte olup olamayaca\u011f\u0131n\u0131z\u0131 belirlemeye \u00e7al\u0131\u015fmaktad\u0131rlar. \u00c7\u00fcnk\u00fc genellikle k\u0131demde daha d\u00fc\u015f\u00fck olan kabin ekibi, havayolu \u015firketinin u\u00e7tu\u011fu bir\u00e7ok yere u\u00e7abilmektedir. <\/em><\/p>\n \u00c7al\u0131\u015f\u0131rken u\u00e7u\u015f tarifesi de\u011fi\u015fikli\u011fi, gece otel rezervasyonlar\u0131 zorlu\u011fu, mevcut i\u015f yo\u011funlu\u011fu gibi hi\u00e7bir konunun sizi etkilemeyece\u011fini belirtip, maksimum esneklikle \u00e7al\u0131\u015fabilece\u011finizin g\u00fcvenini vermelisiniz. <\/em><\/p>\n \u00d6nceki i\u015f yerlerinizde, beklenmedik i\u015f de\u011fi\u015fiklikleri ya\u015fad\u0131ysan\u0131z bunlardan \u00f6rnek vermeniz yarar\u0131n\u0131za olacakt\u0131r. <\/em><\/p>\n \u00a0<\/em>Burada, m\u00fclakat\u00e7\u0131n\u0131z, ge\u00e7mi\u015f i\u015f deneyimlerinizde zor bir durumu nas\u0131l \u00e7\u00f6zd\u00fc\u011f\u00fcn\u00fcz\u00fc \u00f6\u011frenmek istiyor. Havada 38.000 fit y\u00fckseklikte bir u\u00e7u\u015f s\u0131ras\u0131nda sakinle\u015ftirilmesi gereken \u00e7ok mutsuz bir yolcunuz olabilir, bu nedenle bu t\u00fcr durumlar\u0131 y\u00f6netme becerisine sahip oldu\u011funuzu g\u00f6stermeniz gerekir. M\u00fclakat\u00e7\u0131ya, yolcular\u0131n endi\u015felerini hafifletmek i\u00e7in gerekli olan problem \u00e7\u00f6zme becerilerine sahip oldu\u011funuzu ispat etmeniz gerekiyor. Bunun i\u00e7in yap\u0131lmas\u0131 gerekenler ise;<\/em><\/p>\n \u00d6rnek Cevap: <\/em><\/p>\n \u201cSon i\u015fimde, bir m\u00fc\u015fteri son derece \u00f6fkeli bir \u015fekilde geldi ve personelimize ba\u011f\u0131rd\u0131. Hayal k\u0131r\u0131kl\u0131\u011f\u0131 ya\u015fad\u0131\u011f\u0131n\u0131 biliyordum, bu y\u00fczden ki\u015fisel olarak almad\u0131m ve endi\u015fesini anlad\u0131\u011f\u0131m\u0131z\u0131 bilmesini sa\u011flad\u0131m ki kendini g\u00fcvende hissetsin. Dikkatle dinledim ve ya\u015fad\u0131\u011f\u0131 sorun i\u00e7in \u00f6z\u00fcr dilerim. \u0130ade etmek istedi\u011fi bir \u00fcr\u00fcnle ilgili \u015fikayetini iletiyordu ancak faturas\u0131 yoktu. Ona makbuz olmadan nakit para iadesi yapamad\u0131\u011f\u0131m\u0131, ancak ayn\u0131 miktarda ma\u011faza kredisine sahip olmas\u0131na izin verebilece\u011fimi a\u00e7\u0131klad\u0131m. Olay herkes i\u00e7in karl\u0131 bir durum haline geldi ve m\u00fc\u015fteri i\u00e7eri girdi\u011finden daha mutlu bir \u015fekilde ma\u011fazadan ayr\u0131ld\u0131. \u201d<\/em><\/p>\n \u00a0<\/em>Bu t\u00fcr bir cevap, olumsuz bir durumu de\u011ferlendirmek ve d\u00fczeltmek i\u00e7in gerekli becerilere sahip oldu\u011funuzu g\u00f6sterir.<\/em><\/p>\n Kabin memuru olmak i\u00e7in \u00f6n\u00fcn\u00fczde uzun ve zorlu bir yol var desek, ve hatta m\u00fclakat s\u00fcreci i\u00e7in \u201cthe process is dark and full of terrors\u201d desek, \u00e7ok da yan\u0131lm\u0131\u015f olmay\u0131z diye d\u00fc\u015f\u00fcn\u00fcyoruz. Fakat neyse ki, sizi ak gezenlerin gazab\u0131ndan korur gibi, m\u00fclakat\u00e7\u0131lar\u0131n s\u0131k\u0131 sorular\u0131ndan korumak i\u00e7in buraday\u0131z!<\/p>\n Kabin memuru i\u015fe al\u0131mlar\u0131nda kar\u015f\u0131n\u0131za \u00e7\u0131kacak \u0130ngilizce m\u00fclakat sorular\u0131 ile cevaplar\u0131n\u0131 ve bunlar\u0131n T\u00fcrk\u00e7elerini sizin i\u00e7in derledik.<\/p>\n (Cabin crew interview questions and answers)<\/p>\n It is important for you to stay professional during your interview. With this question, of course their main aim is not to learn about your hobbies or personal free time activities. They want to learn about your career and detailed work history. So do not add information that you do not want your interviewer and maybe your future employer to know. Keep your answer short. Remember that you are applying for a job as cabin crew, so tell them about relevant work history; cabin crew or other customer services.<\/p>\n Sample Answer:<\/p>\n \u02bbI have been working for the past 3 years for Company X. I started out as part-time junior sales associate and have been promoted to senior sales associate and most recent to store assistant manager. Meanwhile I graduated from Y University with a major in Economics.\u02bc<\/p>\n Try not to go to your meeting without doing some exploration about the organization you might want to work for. Peruse their site and read the \u2018about us\u2019 or \u2018history\u2019 segments. The \ufb01rst part of the appraisal day comprises of a progression of enlightening recordings about the aircraft, how it was made, plans of extension, \ufb01nancial results, life in their city, profession possibilities and other significant data. Take a few notes and survey them before your \ufb01nal meet. Try not to investigate an obscure area. On the off chance that the questioner raises a specific subject that you don\u2019t think a lot about, be straightforward and let them know so.<\/p>\n Sample Answer:<\/p>\n \u02bbI realize that your organization has been one of the quickest developing carriers on the planet, with various honours won (give a few models here) and transparency towards social decent variety. I would be respected to be a piece of such a yearning team.\u2019<\/p>\n This is one of the questions that you can never escape. Because working as a cabin crew is always about being a team player. However, also this is not an easy question to answer. Just remember and do not tell something like \u201cIt depends on the situation.\u201d<\/p>\n Sample Answer:<\/p>\n \u02bbIn my opinion, working with a group is the best, but I also like to do the jobs which are my personal responsibility.\u2019<\/p>\n Of course, here, they do not want to hear some jokes or pranks among your co-workers. Try to focus on a successful project that you had fun to complete. Keep your answer brief and look as much as professional.<\/p>\n Sample Answer:<\/p>\n \u02bbAt the end of the every year, we have a \u02bbsales individual of the year\u02bc rivalry. A year ago, the business partners partitioned into 2 groups and we had our own opposition to see who sells the most. We had some good times making day by day graphs and presenting them for everybody on observe. We sold so much that month, we turned into the smash hit store and all of us praised by our manager.\u02bc<\/p>\n This is actually a question to measure your communication skills and persuasion. It also measures your strong problem-solving and decision-making skills. During the interview, the interviewer will want to know when you affected someone, the conditions of the situation, what exactly you did to influence that person, and the results of the event.<\/p>\n Sample Answer:<\/p>\n The company I worked for was a store selling beauty and health products and we were working with a supplier. According to my manager, instead of evaluating alternatives, it was the easiest method to renew the seller’s contract. When I spoke to him, he again objected to alternatives. But then I asked him to give me some time to find the best and least costly supplier, and as a result of my reviews I forwarded five vendors to him. After deciding at a supplier with my manager, we achieved 20,000 unit cost savings per year and a more qualified supplier for the department.<\/p>\n You should give confidence that you can work with maximum flexibility by noting that any issues such as flight schedule change, difficulty in hotel reservations, current workload will not affect you while you work.<\/p>\n If you have experienced unexpected job changes in your previous workplaces, it will be useful to give examples of them.<\/p>\n Here, your interviewer wants to learn how to solve a difficult situation in your past work experience. You may have a very unhappy passenger who needs to be calmed down during a flight of 38,000 feet in the air, so you need to show that you have the ability to manage such situations. You need to prove to the interviewer that you have the problem-solving skills necessary to alleviate the concerns of the passengers. What needs to be done for this;<\/p>\n Sample Answer:<\/p>\n \u201cIn my last job, a customer was extremely angry and shouted at our staff. I knew he was disappointed, so I didn’t take it personally and made him know that we understood his anxiety so that he felt safe. I listened carefully and apologize for the problem he was experiencing. He submitted his complaint about a product he wanted to return but did not have an invoice. I explained to him that I could not refund cash without a receipt, but I could allow him to have the same amount of store credit. The event became a profitable situation for everyone, and the customer left the store happier than he entered. “<\/p>\n Such an answer indicates that you have the skills to assess and correct a negative situation.<\/p>\n \u00a0<\/em>M\u00fclakat\u0131n\u0131z boyunca profesyonel kalman\u0131z son derece \u00f6nemli. Bu soruyla, elbette sizin hobilerinizi ya da bo\u015f zamanlarda yapt\u0131\u011f\u0131n\u0131z aktiviteleri \u00f6\u011frenmek istemiyorlar. Kariyerinizden ve detayl\u0131 i\u015f ge\u00e7mi\u015finizden bahsetmeniz bekleniyor. Bu y\u00fczden de, m\u00fclakat yapan ki\u015finin ve hatta belki de gelecekteki i\u015f vereninizin bilmesini istemeyece\u011finiz \u015feylerden bahsetmeyin. Cevab\u0131n\u0131z\u0131 k\u0131sa tutun. Unutmay\u0131n ki, kabin memuru olarak ba\u015fvuru yap\u0131yorsunuz ve i\u015f ge\u00e7mi\u015finizden bahsederken de alakal\u0131 i\u015flerden bahsetmelisiniz.<\/em><\/p>\n \u00a0<\/em>\u00d6rnek Cevap:<\/em><\/p>\n \u00a0<\/em>Ge\u00e7ti\u011fimiz 3 y\u0131l boyunca X \u015firketinde \u00e7al\u0131\u015ft\u0131m. \u0130lk olarak part time junior sat\u0131\u015f dan\u0131\u015fman\u0131 olarak g\u00f6rev ald\u0131m, sonras\u0131nda ise senior sat\u0131\u015f dan\u0131\u015fmanl\u0131\u011f\u0131na ve ma\u011faza m\u00fcd\u00fcr yard\u0131mc\u0131l\u0131\u011f\u0131na y\u00fckseldim. Bu s\u00fcre zarf\u0131nda da okudu\u011fum \u0130ktisat b\u00f6l\u00fcm\u00fcnden derece ile mezun oldum.<\/em><\/p>\n \u00a0<\/em>\u00c7al\u0131\u015fmak isteyebilece\u011finiz kurulu\u015f hakk\u0131nda biraz ara\u015ft\u0131rma yapmadan toplant\u0131n\u0131za gitmemeye \u00e7al\u0131\u015f\u0131n. Sitelerini inceleyin ve \u201chakk\u0131m\u0131zda\u201d veya \u201c\u015firket tarihi\u201d b\u00f6l\u00fcmlerini okuyun. M\u00fclakat g\u00fcn\u00fcn\u00fcn ilk k\u0131sm\u0131 havayolu \u015firketi, nas\u0131l kuruldu\u011fu, b\u00fcy\u00fcme planlar\u0131, finansal etkileri, kariyer olanaklar\u0131 ve di\u011fer ilgili bilgiler hakk\u0131nda bir dizi bilgilendirici videodan olu\u015fmaktad\u0131r. M\u00fclakattan \u00f6nce notlar al\u0131n ve bunlar\u0131 g\u00f6zden ge\u00e7irin. Bilinmeyen sularda y\u00fczmeye \u00e7al\u0131\u015fmay\u0131n. E\u011fer g\u00f6r\u00fc\u015fmeci \u00f6n\u00fcn\u00fcze fazla bilmedi\u011finiz belli bir konu getirirse, d\u00fcr\u00fcst olun ve s\u00f6yleyin.<\/em><\/p>\n \u00a0<\/em>\u00d6rnek Cevap: <\/em><\/p>\n \u00a0<\/em>\u015eirketinizin d\u00fcnyan\u0131n en h\u0131zl\u0131 b\u00fcy\u00fcyen havayollar\u0131ndan biri oldu\u011funu biliyorum, say\u0131s\u0131z \u00f6d\u00fcl (burada baz\u0131 \u00f6rnekler verin) ve k\u00fclt\u00fcrel \u00e7e\u015fitlili\u011fe a\u00e7\u0131kl\u0131\u011f\u0131yla. B\u00f6yle azimli bir ekibin par\u00e7as\u0131 olmaktan onur duyar\u0131m.<\/em><\/p>\n Bu asla ka\u00e7amayaca\u011f\u0131n\u0131z sorulardan biridir. \u00c7\u00fcnk\u00fc bir kabin memuru olarak \u00e7al\u0131\u015fmak her zaman bir tak\u0131m oyuncusu olmay\u0131 gerektirir. Ancak, bu da cevaplamas\u0131 kolay bir soru de\u011fildir. Sak\u0131n ola; \u201cDuruma g\u00f6re de\u011fi\u015fir\u201d gibi bir \u015fey s\u00f6ylemeyin.<\/em><\/p>\n \u00a0<\/em>\u00d6rnek Cevap: <\/em><\/p>\n \u00a0<\/em>\u201cBence ekiple \u00e7al\u0131\u015fmak her zaman en iyisi; ama ayn\u0131 zamanda ki\u015fisel sorumlulu\u011fum olan i\u015fleri de yapmaktan keyif al\u0131r\u0131m.\u201d<\/em><\/p>\n \u00a0<\/em>Elbette kimse sizin i\u015f arkada\u015flar\u0131n\u0131zla aran\u0131zda ge\u00e7en \u015fakalar\u0131 ya da esprileri merak etmiyor. Tamamlamas\u0131 size keyif veren ba\u015far\u0131l\u0131 bir projeden bahsedebilirsiniz. Cevab\u0131n\u0131z\u0131 k\u0131sa tutun ve m\u00fcmk\u00fcn oldu\u011funca profesyonel g\u00f6r\u00fcn\u00fcn.<\/em><\/p>\n \u00a0<\/em>\u00d6rnek Cevap: <\/em><\/p>\n \u00a0<\/em>Her y\u0131l\u0131n sonunda, \u201cy\u0131l\u0131n sat\u0131\u015f\u00e7\u0131s\u0131\u201d se\u00e7ilirdi. Ge\u00e7en y\u0131l, iki \u00e7al\u0131\u015fma grubuna ayr\u0131ld\u0131k ve kimin en \u00e7ok sat\u0131\u015f yapaca\u011f\u0131na dair bir rekabet ortam\u0131 olu\u015fturduk. G\u00fcn g\u00fcn grafikleri herkesin g\u00f6rebilmesi i\u00e7in payla\u015f\u0131yorduk. Bir ay \u00e7ok fazla sat\u0131\u015f yapm\u0131\u015ft\u0131k ve t\u00fcm ma\u011faza inan\u0131lmaz e\u011flenmi\u015fti.<\/em><\/p>\n \u00a0<\/em>\u0130leti\u015fim becerilerinizi ve ikna kabiliyetinizi \u00f6l\u00e7meye yarayan bir soru bu asl\u0131nda. Ayn\u0131 zamanda, kuvvetli problem \u00e7\u00f6zme ve karar verme becerinizi de \u00f6l\u00e7mekte. M\u00fclakat s\u0131ras\u0131nda m\u00fclakat\u0131 yapan ki\u015fi, sizden birini ne zaman etkiledi\u011finizi, durumun ko\u015fullar\u0131n\u0131, o ki\u015fiyi etkilemek i\u00e7in tam olarak ne yapt\u0131\u011f\u0131n\u0131z\u0131 ve olay\u0131n sonu\u00e7lar\u0131n\u0131 \u00f6\u011frenmek isteyecektir. <\/em><\/p>\n \u00a0<\/em>\u00d6rnek Cevap: <\/em><\/p>\n \u00a0<\/em>Daha \u00f6nce \u00e7al\u0131\u015ft\u0131\u011f\u0131m \u015firket g\u00fczellik ve sa\u011fl\u0131k \u00fcr\u00fcnleri satan bir ma\u011fazayd\u0131 ve bir tedarik\u00e7i ile \u00e7al\u0131\u015f\u0131yorduk. Y\u00f6neticime g\u00f6re, alternatifleri de\u011ferlendirmek yerine, sat\u0131c\u0131n\u0131n s\u00f6zle\u015fmesini yenilemek en kolay y\u00f6ntemdi. Ben kendisiyle konu\u015ftu\u011fumda, ba\u015fta alternatiflere yine itiraz etti. Fakat daha sonra kendisinden, en iyi ve en az maliyetli tedarik\u00e7iyi bulmak i\u00e7in bana biraz s\u00fcre vermesini rica ettim ve de\u011ferlendirmelerim sonucunda be\u015f sat\u0131c\u0131y\u0131 kendisine ilettim. Y\u00f6neticimle bir tedarik\u00e7ide karar k\u0131ld\u0131ktan sonra, departman i\u00e7in y\u0131lda 20.000 birim maliyet tasarrufu ve daha kalifiye bir tedarik\u00e7i elde etmi\u015f olduk. <\/em><\/p>\n \u00a0<\/em>Bu soruyla i\u015fvereniniz, sizin u\u00e7u\u015f programlar\u0131ndaki de\u011fi\u015fikliklere adapte olup olamayaca\u011f\u0131n\u0131z\u0131 belirlemeye \u00e7al\u0131\u015fmaktad\u0131rlar. \u00c7\u00fcnk\u00fc genellikle k\u0131demde daha d\u00fc\u015f\u00fck olan kabin ekibi, havayolu \u015firketinin u\u00e7tu\u011fu bir\u00e7ok yere u\u00e7abilmektedir. <\/em><\/p>\n \u00c7al\u0131\u015f\u0131rken u\u00e7u\u015f tarifesi de\u011fi\u015fikli\u011fi, gece otel rezervasyonlar\u0131 zorlu\u011fu, mevcut i\u015f yo\u011funlu\u011fu gibi hi\u00e7bir konunun sizi etkilemeyece\u011fini belirtip, maksimum esneklikle \u00e7al\u0131\u015fabilece\u011finizin g\u00fcvenini vermelisiniz. <\/em><\/p>\n \u00d6nceki i\u015f yerlerinizde, beklenmedik i\u015f de\u011fi\u015fiklikleri ya\u015fad\u0131ysan\u0131z bunlardan \u00f6rnek vermeniz yarar\u0131n\u0131za olacakt\u0131r. <\/em><\/p>\n \u00a0<\/em>Burada, m\u00fclakat\u00e7\u0131n\u0131z, ge\u00e7mi\u015f i\u015f deneyimlerinizde zor bir durumu nas\u0131l \u00e7\u00f6zd\u00fc\u011f\u00fcn\u00fcz\u00fc \u00f6\u011frenmek istiyor. Havada 38.000 fit y\u00fckseklikte bir u\u00e7u\u015f s\u0131ras\u0131nda sakinle\u015ftirilmesi gereken \u00e7ok mutsuz bir yolcunuz olabilir, bu nedenle bu t\u00fcr durumlar\u0131 y\u00f6netme becerisine sahip oldu\u011funuzu g\u00f6stermeniz gerekir. M\u00fclakat\u00e7\u0131ya, yolcular\u0131n endi\u015felerini hafifletmek i\u00e7in gerekli olan problem \u00e7\u00f6zme becerilerine sahip oldu\u011funuzu ispat etmeniz gerekiyor. Bunun i\u00e7in yap\u0131lmas\u0131 gerekenler ise;<\/em><\/p>\n \u00d6rnek Cevap: <\/em><\/p>\n \u201cSon i\u015fimde, bir m\u00fc\u015fteri son derece \u00f6fkeli bir \u015fekilde geldi ve personelimize ba\u011f\u0131rd\u0131. Hayal k\u0131r\u0131kl\u0131\u011f\u0131 ya\u015fad\u0131\u011f\u0131n\u0131 biliyordum, bu y\u00fczden ki\u015fisel olarak almad\u0131m ve endi\u015fesini anlad\u0131\u011f\u0131m\u0131z\u0131 bilmesini sa\u011flad\u0131m ki kendini g\u00fcvende hissetsin. Dikkatle dinledim ve ya\u015fad\u0131\u011f\u0131 sorun i\u00e7in \u00f6z\u00fcr dilerim. \u0130ade etmek istedi\u011fi bir \u00fcr\u00fcnle ilgili \u015fikayetini iletiyordu ancak faturas\u0131 yoktu. Ona makbuz olmadan nakit para iadesi yapamad\u0131\u011f\u0131m\u0131, ancak ayn\u0131 miktarda ma\u011faza kredisine sahip olmas\u0131na izin verebilece\u011fimi a\u00e7\u0131klad\u0131m. Olay herkes i\u00e7in karl\u0131 bir durum haline geldi ve m\u00fc\u015fteri i\u00e7eri girdi\u011finden daha mutlu bir \u015fekilde ma\u011fazadan ayr\u0131ld\u0131. \u201d<\/em><\/p>\n \u00a0<\/em>Bu t\u00fcr bir cevap, olumsuz bir durumu de\u011ferlendirmek ve d\u00fczeltmek i\u00e7in gerekli becerilere sahip oldu\u011funuzu g\u00f6sterir.<\/em><\/p>\n \u0130ngilizce i\u015f m\u00fclakat\u0131na uzman e\u011fitmenlerle haz\u0131rlanmak ister misiniz? Binlerce \u00f6\u011frencimiz gibi siz de Konu\u015farak \u00d6\u011fren ile \u0130ngilizce i\u015f m\u00fclakat\u0131nda ba\u015far\u0131n\u0131z\u0131 garanti alt\u0131na alabilirsiniz.<\/p>\n A\u015fa\u011f\u0131daki linke t\u0131klayarak \u00fccretsiz kay\u0131t olabilir, e\u011fitim dan\u0131\u015fmanlar\u0131m\u0131zdan m\u00fclakatlara haz\u0131rl\u0131k paketi hakk\u0131nda detayl\u0131 bilgi alabilirsiniz.<\/p>\n M\u00fclakat Program\u0131 Linki:\u00a0https:\/\/www.konusarakogren.com\/mulakat-<\/a><\/p>\n\n
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Kabin Memurlu\u011fu \u0130ngilizce M\u00fclakat Soru Ve Cevaplar\u0131<\/h2>\n
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Soru ve Cevaplar\u0131n T\u00fcrk\u00e7eleri:<\/em><\/strong><\/h3>\n
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Konu\u015farak \u00d6\u011fren ile Kabin Memurlu\u011fu \u0130ngilizce \u0130\u015f M\u00fclakat\u0131na Haz\u0131rlan\u0131n!<\/h2>\n
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D\u00fczenli olarak geli\u015fim raporlar\u0131n\u0131z\u0131 sizinle payla\u015f\u0131r. Derslerinizi hat\u0131rlat\u0131r ve motivasyonunuz d\u00fc\u015ft\u00fc\u011f\u00fc anda size destek olur.<\/li>\n<\/ol>\n